AI and Automation Services for Businesses

An AI virtual assistant is a program that talks with people and answers using your business information. It can handle frequently asked questions, guide customers and hand complex cases to your team.

A chatbot can work on your website, on WhatsApp and on social media. Factoría Digital connects it to the channels your customers use, so they get answers at any hour.

That is not the goal. AI takes on repetitive tasks so your team can spend more time on personal service and decisions that require human judgment.

Practically any business, regardless of size or industry. From local businesses that get many similar inquiries to large companies that need to organize information. It is best to start with a specific use case.

Generally those that are repetitive and follow clear rules: answering common questions, recording data, sending notifications or generating reports. We review your operation and tell you where to start.

Yes, in many cases. We can integrate solutions with your CRM, ERP, social media and other tools. We assess this when reviewing your project to confirm what is possible.

The cost varies depending on what your business needs. We recommend starting with a specific solution, confirming its value and growing in stages, rather than making a large investment up front.

With indicators such as hours saved on manual tasks, inquiries resolved without intervention and leads generated. We define these measures at the start to know whether the investment is worthwhile.