Business Process and Workflow Automation

An automated workflow is a sequence of steps that runs on its own when something happens. For example, when a sale is recorded, the invoice is issued, sent by email and a payment reminder is scheduled.

Factoría Digital works with Make, Zapier, Integrately and n8n, plus direct API integrations when more control is needed. We choose the tool based on task volume, cost and the systems you already use.

You can automate repetitive processes with clear rules, such as invoicing, collections, email confirmations, WhatsApp notices, approvals and moving data between systems. Factoría Digital designs them around your operation.

Yes. Invoices can be issued and sent from a recorded sale by integrating your system with your e-invoicing provider. In Guatemala, this is done through an authorized FEL certifier. We check with you whether yours allows integration.

Automated collections send reminders by email or WhatsApp before and after each due date, and show you which accounts remain outstanding. Your team steps in only for cases that need personal attention.

Yes. Confirmations, notices and reminders can be sent through the official WhatsApp Business platform, which has its own rules and costs. We guide you to set it up correctly.

Generally not. We look to connect the tools you already have. If one cannot be integrated, we explain the alternatives before starting.

A chatbot talks with people, while an automation runs tasks across systems following your rules. They can work separately or be combined in one workflow.

With the process that repeats most or causes the most trouble when it fails. We review your operation with you and start with the workflow that delivers the clearest result.